Privacy Policy

AutoMataCRM – intelligent customer hub values your privacy. This Privacy Policy explains how we collect, use, and protect your information when you use our Service.

Information We Collect

Personal Information: such as name, email address, or contact details (only when voluntarily provided)
Usage Data: such as device type, browser information, IP address, and usage patterns
Cookies & Tracking Technologies: for functionality, analytics, and performance improvement

How We Use Information

Provide and maintain the Service
Improve functionality and user experience
Communicate with users regarding updates or support
Ensure security, prevent fraud, and comply with legal obligations

Data Sharing

With service providers assisting in operations (under confidentiality obligations)
To comply with legal requirements or enforce our rights
In connection with business transfers (e.g., merger or acquisition)

Third-Party Platforms

The Service may interact with third-party platforms (e.g., advertising or analytics providers). Data handling by those platforms is governed by their own privacy policies.

Data Security

We implement reasonable administrative, technical, and organizational measures to protect user data. However, no system is 100% secure.

Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this Policy or as required by law.

Google Sign-In and Gmail Integrati

You may choose to sign in to AutoMataCRM using your Google Account.

If you connect your Google account, AutoMataCRM may request permission to access certain Google services to provide features you choose to use.

Depending on the features you enable, we may request the following Google OAuth permissions:

openid – to authenticate your identity.
email – to access your email address for account creation and login.
profile – to access your basic profile information such as your name and profile picture.
gmail.readonly – to read Gmail messages that you choose to synchronize with AutoMataCRM.
gmail.send – to send emails on your behalf directly from AutoMataCRM.

We use this information only to provide the requested CRM functionality, including secure login, email synchronization, and sending emails on your behalf.

We do not sell your Google data or use it for advertising purposes

Google API Data

If you connect your Google account to AutoMataCRM, we only access the Google data that you explicitly authorize.

We use this data only to provide the features you request, such as signing in, sending emails, or syncing emails with your CRM.

We do not sell your Google data to anyone.

AutoMataCRM only accesses Google data after you explicitly authorize the requested permissions.

Google user data is used solely to provide the features you request and is never shared with third parties except where required by law or necessary to provide the requested service.

AutoMataCRM’s use and transfer of information received from Google APIs adheres to the Google API Services User Data Policy, including the Limited Use requirements.

We do not use Google Workspace API data to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.

Required Google Statement

AutoMataCRM’s use and transfer of information received from Google APIs will comply with the Google API Services User Data Policy, including the Limited Use requirements.

AI Statement

We do not use Google Workspace API data to develop, improve, or train generalized artificial intelligence (AI) or machine learning (ML) models.

Data Deletion

You can delete your AutoMataCRM account at any time. When your account is deleted, we will remove your personal information unless we are required by law to keep it.

Contact Information

If you have any questions about this Privacy Policy, please contact us:

Email: support@ocmsoftware.ie

Your Rights

Access, update, or delete your personal data
Withdraw consent where applicable
Request information about data processing

Revoking Google Access

You may revoke AutoMataCRM’s access to your Google Account at any time by visiting:

https://myaccount.google.com/permissions

After access is revoked, AutoMataCRM will no longer be able to access your Google data unless you reconnect your Google account.

Children’s Privacy

The Service is not intended for children under 13 years of age, and we do not knowingly collect personal data from children.

Policy Updates

We may update this Privacy Policy periodically.